Privacy Policy

1. Who we are

Prailight Lighting Co., Ltd. ("Prailight", "we", "us") is a decorative LED lighting manufacturer based in Jiangmen, Guangdong, China. This policy explains what personal data we collect through prailight.com, why we collect it, and the rights you have over it. For any privacy question, contact [email protected].

2. Data we collect

• Inquiry data — name, company, business email, phone/WhatsApp, target market and message content when you submit our inquiry forms.
• Communication records — emails and chat records exchanged with our sales team.
• Technical data — IP address, browser type, pages visited and referring source, collected through server logs and analytics tools.
• Files you send us — drawings, specification sheets, photos or tender documents attached to an inquiry.

3. Why we process it

• To answer inquiries, prepare quotations and manage the resulting business relationship (performance of a contract or pre-contractual steps).
• To send requested catalogues, samples updates and — only with your consent — occasional product news (legitimate interest / consent).
• To secure and improve the website and detect spam or abuse (legitimate interest).
• To comply with export, tax and customs obligations (legal obligation).

4. Sharing and transfers

We do not sell personal data. We share it only with service providers that help us operate this website and our email (for example hosting, form processing and email delivery), and with logistics or certification partners when needed to serve your order. Where data is transferred outside the EEA/UK, we rely on appropriate safeguards such as standard contractual clauses.

5. Retention

Inquiry and quotation records are kept for up to 24 months if no business results, and for the duration of the business relationship plus the period required by Chinese accounting and tax law for order-related records. You may request earlier deletion at any time.

6. Your rights

If you are in the EEA, UK or another jurisdiction with equivalent rights, you may request access, rectification, erasure, restriction, portability of your data, and object to processing based on legitimate interest. You may withdraw consent at any time and lodge a complaint with your local supervisory authority. To exercise any right, email [email protected] — we reply within 30 days.

7. Cookies

We use a small number of technical cookies required for the site to function, plus optional analytics cookies. You can control cookies through your browser settings; blocking technical cookies may affect form submission.

8. Security

Data is transmitted over HTTPS and stored on access-controlled systems. No method of transmission is 100% secure, but we review our safeguards regularly and keep collected data to the minimum we need.

9. Changes

We may update this policy as our business or the law changes. The revision date above always reflects the current version; material changes will be highlighted on this page.